Privacy Policy

At Compass Psychotherapy, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our contact form and SMS messaging service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you send a message through our web contact form. 

USE OF PHONE NUMBERS FOR SMS

Your phone numbers are primarily used to provide you with personalized service recommendations, schedule appointments or answer questions you may have. We may also provide updates about our office hours, practices or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use Grasshopper to send all SMS communications to users who have opted in. 

OPTING OUT OF MARKETING MESSAGES

If at any time you wish to stop receiving marketing SMS from us, you can opt out by

  • Texting STOP to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY OF PHONE NUMBERS

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.

CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (631) 268-0009.