Terms and Conditions

Effective Date: March 20, 2025

Welcome to the Compass Psychotherapy website (the “Site”). By accessing or using this Site, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Site.
These Terms apply to all visitors, users, and others who access or use this Site.

1. Use of Website
The content provided on this Site is for informational purposes only and is not intended to be a substitute for professional mental health care, diagnosis, or treatment. Accessing this Site or contacting Compass Psychotherapy through this Site does not establish a therapist-client relationship.
If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room.

2. Eligibility
By using this Site, you represent and warrant that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you may only use this Site with the involvement of a parent or guardian.

3. Therapist-Client Relationship
Contacting Compass Psychotherapy through this Site, via email, phone, or any contact form, does not create a therapist-client relationship. A formal relationship is established only after an initial consultation, mutual agreement, and completion of required intake documents.

4. Intellectual Property
All materials on this Site, including text, graphics, logos, images, videos, and other content, are the property of Compass Psychotherapy or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may view, download, or print content for personal, non-commercial use only. You may not copy, reproduce, distribute, or create derivative works from the Site content without prior written permission from Compass Psychotherapy.

5. Privacy
Your use of this Site is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this Site, you consent to the practices described in the Privacy Policy.

6. No Guarantees or Warranties
The content on this Site is provided “as is” without warranties of any kind, express or implied. Compass Psychotherapy makes no guarantees regarding the accuracy, completeness, or reliability of the information provided on the Site.

7. Limitation of Liability
Compass Psychotherapy is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this Site. This includes damages for viruses that may infect your computer equipment or other property due to your use of the Site.

8. External Links
This Site may contain links to third-party websites. Compass Psychotherapy is not responsible for the content, policies, or practices of these external sites. Inclusion of a link does not imply endorsement.

9. Telehealth Services
Compass Psychotherapy may offer telehealth services through secure, HIPAA-compliant platforms. These services are subject to separate agreements and informed consent processes, which will be provided to you directly if you choose to engage in telehealth therapy.

10. Cancellation and No-Show Policy
If you schedule an appointment and need to cancel or reschedule, we require [insert your cancellation window—e.g., 24 or 48 hours] notice. Appointments canceled with less than [insert timeframe] notice, or no-shows, may be subject to a cancellation fee.

11. Indemnification
You agree to indemnify and hold harmless Compass Psychotherapy, its affiliates, employees, and agents from any claims, liabilities, damages, or expenses (including attorney’s fees) resulting from your violation of these Terms.

12. Governing Law
These Terms are governed by the laws of the state of [Insert State], without regard to its conflict of law provisions. By using this Site, you consent to the exclusive jurisdiction of the courts located in [Insert County/State].

13. Changes to These Terms
Compass Psychotherapy reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of any changes.
When you visit our website, we may automatically collect certain information, including:
IP Address
Browser Type
Pages Visited
Time and Date of Visit This information is used for website analytics and improvement purposes. We do not use cookies to collect personal health information.

2. How We Use Your Information
Your personal information is used to:
Provide psychotherapy services
Schedule and manage appointments
Communicate with you regarding your treatment
Process payments and insurance claims (if applicable)
Comply with legal and ethical obligations
Improve our website and services

3. Confidentiality and Disclosure
All information shared in therapy sessions is confidential and protected by law (HIPAA and relevant state laws). We will not share your personal information without your written consent, except in the following situations:
If you are at risk of harming yourself or others
If there is suspected abuse or neglect of a child, elderly person, or vulnerable adult
If required by a court order or legal process
If necessary for billing purposes and insurance claims (with your consent)

4. How We Store and Protect Your Information
Compass Psychotherapy uses secure, HIPAA-compliant systems to store electronic health records and communications. We implement appropriate administrative, physical, and technical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights
As a client, you have the right to:
Access and request a copy of your records
Request corrections to your records
Request restrictions on certain uses or disclosures
Receive confidential communications in the manner you prefer
Withdraw consent (where applicable)
File a complaint if you believe your privacy rights have been violated

6. Communications
If you contact Compass Psychotherapy via email or through our website contact forms, please be aware that these methods are not always secure. For confidential or urgent matters, please contact us by phone.

7. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Telehealth Services
Compass Psychotherapy offers telehealth sessions through secure, HIPAA-compliant platforms. All telehealth sessions are treated with the same level of confidentiality as in-person sessions.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services constitutes your acceptance of any changes.